How quickly do you respond to calls across Illinois, IL?+
Emergency calls jump the queue — we aim to have someone stabilizing an active leak anywhere in Illinois, IL the same day. Non-emergency estimate requests are typically scheduled within a day or two.
How does your pricing work?+
We give every Illinois, IL customer a detailed written estimate before any work begins. No hidden fees, no change-order surprises unless you ask us to add scope.
Is Big Toms Roofing a licensed roofing contractor?+
Yes — Big Toms Roofing is fully licensed to perform Storm Damage Roof Repair in IL, and we carry both general liability and workers' compensation coverage. We're happy to provide documentation before you sign anything.
What happens if my roof is leaking right now?+
We offer 24/7 emergency response for active leaks, storm damage, and fallen debris anywhere in Illinois, IL. If your roof is actively leaking, call +1-855-469-0306 right away — we'll walk you through immediate steps and dispatch a crew to stabilize the damage.
Can you help with my storm damage insurance claim?+
We regularly coordinate directly with insurance adjusters across Illinois, IL and provide the photo documentation and scope reports they need to process claims efficiently.
How many days will a reroof take at my Illinois, IL property?+
Most residential replacements across Illinois, IL take one to three days depending on roof size, pitch, and material, weather permitting. We'll give you a specific timeline in writing as part of your estimate.
What brands do you work with?+
Our Illinois, IL crews are certified for major shingle manufacturers as well as metal roofing and commercial membrane systems — we'll help you choose based on budget, home style, and how long you plan to stay in the house.
What kind of warranty comes with a new roof?+
Every Storm Damage Roof Repair job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
Do you do pre-listing or pre-purchase roof inspections?+
We do these regularly for Illinois, IL homebuyers, sellers, and their realtors. You'll get a documented report covering material condition, flashing, ventilation, and estimated remaining lifespan.
How do I know if you cover my address?+
Our dispatch network reaches most of Illinois, IL. If you're not sure whether your address is covered, one quick call confirms it immediately.
